In digital experiences, devices hold a critical position, extending their influence over different phases of a user’s journey. This lesson focuses on devices’ importance, security, and impact on stakeholder perspectives.
The Importance of Devices in Access Regulation
Devices serve as the gateway to the digital world. They provide a user interface that allows interaction with data and associated processes. In a traditional company setup, accessing these systems would involve a physical location or a phone call. However, access can be regulated through devices or software in the digital sphere.
Devices vary in type and provide different experiences, necessitating the need to consider the nature of devices when granting access. Remember that user-device interactions form the backbone of digital experiences, making devices a crucial aspect of stakeholder perspectives.
Devices and Security
Security is a critical element of device usage in the digital experience. Without robust security measures like passwords and auto-lock features, devices can become a potential entry point into company systems. Both malicious external users and well-intended internal users can potentially misuse unsecured access.
By bolstering device security, we guard against external threats and ensure that internal stakeholders only access the systems necessary for their role. This two-pronged approach to security aligns with responsible digital experience management.
Varieties of Devices and Their Implications
Device variety adds another layer of complexity to managing digital experiences. From “bring your own device” policies to company-issued hardware, diverse device ecosystems present a challenge. Device versions, sizes, and even their specific applications can impact the digital experience.
For example, if your application is data-driven and typically desktop-based, consider the user experience on a smartphone or tablet. Certain devices may operate like kiosks, running a single or specific set of applications. These, too, must be secured and managed appropriately to prevent unauthorized access.
The Holistic View of Devices
A holistic view of devices in the digital experience considers not only the device types and their updates but also their security and the access they grant to company data. By understanding this, we can better appreciate the role of devices in shaping stakeholder perspectives.
Our next lesson will explore how software interacts with these phases and impacts the digital experience. The intricate interplay between software and devices can greatly influence how stakeholders perceive and interact with digital experiences. Stay tuned to expand your knowledge of these foundational elements of digital experiences.
