Digital Experience | Pillar 2 Phases | Lesson Recap

Follow Me Elsewhere:
Play Video

Here we recap the information presented in pillar 2.

Play Video
So let’s recap this section and then we will move on to the third pillar on data. So in this section on our phases, the first thing we talked about was the layers. So we talked about three different layers for the company or the organization. So our incoming or current and outgoing. Then we talked about how in each of those layers are funnels and that those funnels. Allow for movement through the layer and then we could take each of those funnels and we can break the steps down of those funnels into processes. And here we’re labeling that as a fidgeter process because we’re looking at taking something physical and replicating it in a digital world. And then the last thing we talked about were the devices and the software and some things to look out for when looking at phases and how devices and software. Fit into those phases. So for this section, the next steps. Are one. Go through and list the funnels. So looking at the digital experience matrix, run through and list all of the funnels that you can think of and lay them out for your organization. After you’ve listed the funnels, then go through the reflection and there’s some things that you can reflect on, on what we have covered in order to apply it to your organization. And then once you are done with that, we will move on to pillar three and start talking about data.

Related Content

Unlock the potential of email marketing in the digital landscape with its cost-effectiveness, personalized engagement, and direct communication. Discover how this potent force fosters strong customer relationships, drives sustainable growth, and becomes a linchpin in your
ABOUT THIS GUIDE This guide is to assist in adding a domain to Microsoft 365. Adding the domain is very easy. It requires having access to the domain’s DNS records. The reason for making this change
Explore the pivotal role of devices in shaping digital experience excellence in this comprehensive article. Uncover how devices act as gateways, enabling seamless interactions and fostering strong relationships with stakeholders. Understand the interdependence of devices and
Today more than ever, companies can produce unique experiences. Technology and mass production allow the production of experiences found in enterprise companies. Experience design will enable companies to build and foster an experience they want for
Discover five free tools that will take your email marketing campaigns to the next level. From AI-powered personalization to deliverability tools, these platforms offer features to optimize your email content, improve deliverability, and increase engagement. Whether
This article will provide a comprehensive guide to the essential steps businesses should take to create and maintain a seamless customer service management system. Stay with us for more.
Messaging applications are becoming increasingly popular for personal as well as business use. These apps have various features that allow messages to be sent quickly and securely, making them perfect for collaboration. Features like group messaging,
Email marketing offers businesses increased reach and engagement, making it a powerful tool for driving growth. With email campaigns, businesses can reach a wide audience globally, achieve higher open and click-through rates, and personalize their messages
Gain insights into the pivotal role of stakeholder perspectives in shaping digital experiences. Understand the significance of stakeholders’ concerns, skills, backgrounds, resources, desires, and networks in designing effective digital interactions. Tailoring digital experiences to align with
Discover effective examples of email marketing campaigns that enhance engagement and drive conversions. Explore strategies like welcome email series, newsletter campaigns, abandoned cart emails, re-engagement campaigns, personalized recommendations, and seasonal/holiday campaigns. Learn how to nurture relationships,