This video is the first of many outlining aspects of a digital experience. I originally made this as a course but decided to release it here.
Digital Experience | Intro To Course
Follow Me Elsewhere:
Play Video
Play Video
Hi and welcome to digital experience foundations. My name is Ryan, and I’ll be your guide as we go through this course. So this course is going to cover 5 pillars on digital experience. Those five pillars are going to be a great resource for any coach, any small business owner, any executive or CEO or anybody that is essentially uncomfortable with talking about technology and how it has to do with their business. We’re going to go through all the different aspects of a business and how digital can be applied to it. So essentially, we’re going to talk about the current company. Experience something that you’re offering now and we’re just going to look at it through applying technology. So as you know, there’s various components that can provide your business. One of the biggest one is the stakeholders. I mean, what would a business be without any of the people. So in this case, we’re going to talk about the internal and external stakeholders. So we’re going to talk about internal users, people like the employees, for example. And then we’ll talk about external users, which will more than likely be customers, but we’ll also talk about things like suppliers and contractors, which tend to have a mixed relationship with the company and also tend to have a vastly different. Experience, nothing right or wrong with that. It’s just the difference in the business processes that they are related to bring them into different relationships, which bring about different experiences with the organization. Next, we’re going to talk about the phases of an organization. The phases are a, the phases are essentially layers with the phases. We’re looking at all of the different kind of steps, the different way that the steps go into layers, the way that the layers build into different phases. And stages of the organization. Next, after looking at the phases, we’ll go through and look at the data in the organization. You see The thing is, is in an experience and especially in a digital experience is there’s information. And in a normal company experience, we would see that just in doing surveys maybe or just biofeedback and looking at the way that people are interacting with various employees in the organization. But now we have the ability to look at a lot of that behavior through data. And sure, we might not have the nuances of, you know, this is exactly how this person was feeling to a degree. We can capture, you know, different pieces of data that could give us an idea of what’s going on depending on what we’re allowed to capture. But data is the lifeblood of the entire experience itself. You see, we have the people that are allowing us to create and Foster and keep the experience going. And also who the experience is for in general. And then by looking at the data, we’re able to look at some of the underlying artifacts of the experience that allow us to do things like enhance it or modify it. I know I’m going on a tangent, but there’s quite a bit that we’ll talk about with the data itself. It’s a very important aspect. Next, we’re going to go through two bonus pillars and talk about how they apply to the digital experience. So we’ll talk about ways that you can go through and get started with digital. Experience, we’ll talk about how you can get started and we’ll also look at some various ways that you can get started and where you can get started. And with that you’ll have a very great understanding of what digital experience is and how it pertains to a company experience. So with that let’s go ahead and get started before jumping into the pillars we are going to go through and talk about just an introduction into company experience itself and then we’ll. With that introduction to go through and talk about these different pillars and you’ll have a much better understanding of how they relate to one another. Once we’re done with the section, then you can go through and look at the reflection and the digital experience matrix in order to start applying some of these things to your business and the situation that you’re in.
Related Content
More Content
Explore the interplay between stakeholders and devices in the dynamic digital experience landscape. Discover how different devices shape user experiences and interactions. Understand the needs of internal and external stakeholders in the digital realm and navigate
Content Management System (CMS) is like a Swiss Army Knife for your website. It can help you easily manage your website content, ensuring it looks great and runs smoothly. You never have to worry about getting
Discover why email marketing is essential for small businesses. Learn about the advantages of direct access to your audience’s inbox, cost-effectiveness, and the power of personalized content. Get tips on focusing on the quality of your
A funnel builder is a piece of software or a platform that helps develop and manage sales funnels for organizations and marketers. A funnel builder frequently includes various features and tools, such as drag-and-drop editors, pre-built
Read here to learn more about the world of email marketing, the email marketing definition, types of email marketing, its key concepts, benefits, and more.
Email marketing offers businesses increased reach and engagement, making it a powerful tool for driving growth. With email campaigns, businesses can reach a wide audience globally, achieve higher open and click-through rates, and personalize their messages
Do you want to know how GIPHY can expand your business? Read on to discover the crucial factors in ranking your gifs on GIPHY for brand promotion and expansion.
Discover the critical role of stakeholders in shaping a company’s digital experience. Gain insights into internal and external stakeholders, understand their diverse lenses and perceptions, optimize devices for seamless interactions, and leverage software to elevate digital
Discover the power of no-code and low-code tools for building complex dynamic websites. Explore popular options like Elementor, Divi, Advanced Custom Fields, Crocoblock, Meta Box, and Toolset to create visually stunning and interactive websites without extensive
Join us on a journey through the digital landscape as we explore the pivotal role of software in shaping transformative digital experiences. From acting as an interaction interface to custom-built solutions, software is the invisible bridge