Digital Experience | Pillar 3 Data | Lesson Introduction

Follow Me Elsewhere:
Play Video

In this part, we start looking at the importance of data and how it impacts a digital experience.

Play Video
So now let’s start our discussion on Pillar 3, which is the data. So we’re going to look at the data here. This data, as you will see is essentially the lifeblood of our digital experience. See, everything else that we have talked about can all be replicated in any organization without actually doing anything with software and devices. We have talked about software and. Races and how they pertain to things like our stakeholders and the different phases and layers of the company. But any company even in a non digital world still needs stakeholders and still has different processes and layers and phases to move the stakeholders and things through the organization. So this is really where we start to add in the digital component to the experience we’re looking to generate. And so with this now we will have. A digital experience for our organization. So in this section, we’re going to talk about a handful of things. There’s quite a bit to cover, but we won’t go super in-depth into all of them. So the first thing we’re going to talk about is the software. And as we’ve talked about, this is one of our data facilitators. This is what allows us to create that interface that users can use to interact with the data, make changes to the data, and facilitate processes. We’ll get more in depth on devices and as we’ve already talked about, devices are like our gatekeepers. It’s a way that we can mitigate users and what they have access to within our organization and our digital experience. Then we’ll move on to talk about security and backup, want to make sure that we’re protecting the data that we have and that we back it up. So if there is an issue, we can come back and get that data and keep the company going, we’ll talk about. Connections and to the cloud, essentially we’re going to talk about here is the way that data can communicate with other pieces of data, other software and systems. And then we’ll talk about the cloud and what that means for data and software. And then the last thing that we’ll talk about in this section are regulations and compliance. Not the funnest topic to talk about, but very tied into any company experience and especially a digital world and a digital experience with various things like GDPR and other data regulations. So with that, let’s go ahead and get started and we’ll start talking about software.

Related Content

Email marketing tools and software have become the new norm for all businesses today. Here are the essential qualities you should look for in your chosen tool!
Creating a memorable personal brand is not something that happens overnight, but the work you put in building your personal brand can help you reach great career or business goals especially in a busy digital world.
Discover the best email marketing practices and strategies to create effective email campaigns. Learn the importance of personalized welcome messages, personalization tokens, and segmentation. Keep your CTAs above the fold for maximum impact and keep your
Discover the power of data in shaping the digital experience and how businesses can leverage it to create personalized, engaging, and meaningful interactions. Explore the role of data collection, storage, analysis, and monetization in driving customer
Experience design is a powerful process that involves configuring organizational components to achieve desired outcomes. This blog post explores the key aspects of experience design and its significance in creating exceptional company experiences. It covers tailoring
This article will provide a comprehensive guide to the essential steps businesses should take to create and maintain a seamless customer service management system. Stay with us for more.
Unlock the potential of email marketing in the digital landscape with its cost-effectiveness, personalized engagement, and direct communication. Discover how this potent force fosters strong customer relationships, drives sustainable growth, and becomes a linchpin in your
A call to action (CTA) is crucial in email marketing for generating engagement and driving conversions. A well-crafted CTA provides clarity and purpose, guiding recipients on their next steps. It also allows for measuring campaign effectiveness
Discover the transformative power of experience design as it empowers organizations to shape exceptional outcomes. Tailor every aspect of operations, foster stakeholder engagement, harness the power of emotion, draw inspiration from diverse fields, leverage tools and
Email marketing is a versatile and effective strategy that can be applied across industries to engage customers, drive sales, and build relationships. This article explores the application of email marketing in industries such as retail, healthcare,